Responsible Gaming

Gambling as Entertainment, Not Income

Gambling is designed as a form of entertainment. Every game of chance carries a built-in mathematical edge that means players will, over time, spend more than they win. Treating gambling as a reliable source of income leads to chasing losses and increasingly risky behaviour. Setting a firm budget before you play — and sticking to it regardless of outcome — is the single most practical habit you can build.

Before you gamble, decide two things: the maximum amount of money you are comfortable losing entirely, and the maximum amount of time you are willing to spend. When either limit is reached, stop. Neither a winning streak nor a losing run is a sound reason to extend those limits in the moment.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always obvious to the person experiencing it. Common warning signs include:

  • Spending more money or time gambling than originally intended
  • Borrowing money or selling possessions to fund gambling
  • Feeling restless or irritable when trying to reduce or stop gambling
  • Lying to family or friends about the extent of gambling activity
  • Neglecting work, study, or personal relationships because of gambling
  • Gambling to escape stress, anxiety, or low mood
  • Repeatedly trying and failing to cut back

Recognising these signs in yourself — or in someone you care about — is the first step toward addressing them. You do not need to meet every criterion on this list for your gambling to be causing harm.

Practical Steps You Can Take

If you feel your gambling is becoming difficult to control, there are concrete actions you can take right now, independently of any operator:

  • Take a break. Step away from gambling entirely for a defined period — even a few days can interrupt automatic behaviour patterns.
  • Track your spending. Review bank or card statements to see the true cost of your gambling over a month or more. Seeing the numbers clearly often changes perspective.
  • Tell someone you trust. Sharing the problem reduces isolation and makes it harder to continue hiding harmful behaviour from yourself.
  • Remove access. Deleting apps, clearing saved payment details, and logging out of accounts creates friction that can help during moments of impulse.
  • Seek professional help. Counselling and support services exist specifically for gambling-related harm and are confidential.

Support Organisations

Several independent organisations provide free, confidential help for anyone affected by gambling harm, including friends and family members:

  • GamCare (UK) — operates the National Gambling Helpline at 0808 8020 133, available 24 hours a day, and offers online chat and a forum community at gamcare.org.uk.
  • Gamblers Anonymous — a peer-support fellowship with meetings across many countries. Find groups at gamblersanonymous.org.uk for the UK.
  • GamAnon — support specifically for family members and close friends of people with gambling problems, often meeting alongside Gamblers Anonymous groups.
  • BeGambleAware (UK) — provides information, self-assessment tools, and referrals at begambleaware.org.
  • Gordon Moody (UK) — offers residential treatment programmes and online therapy for severe gambling addiction at gordonmoody.org.uk.

Protecting Young People

Gambling products are intended solely for adults. If you share a device with children or young people, consider using parental control software to restrict access to gambling websites. Several independent tools — such as those listed by internet service providers — can block gambling content at a network level, providing a reliable barrier regardless of which device is used at home.